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Fully managed IT for your business

The IT department that never says "that's not our system."

We own your infrastructure end to end, including your network, endpoints, and vendors, so there's one team to call when something breaks, not three to point fingers.

Book a discovery call or call (888) 816-6248

The problem

What you're up against.

Most IT providers don't learn your operation

Generic MSPs have no real grasp of the systems your business runs on, or what an outage actually costs you versus a minor inconvenience.

Reactive support shows up after the damage

By the time a typical break-fix provider responds, the damage is already done and the cost is already counted.

Hourly billing punishes you for needing help

When every call has a meter running, problems get hidden instead of fixed.

reduction in unplanned downtime within the first year
30–50% reduction in unplanned downtime within the first year
network and server monitoring
24/7 network and server monitoring
flat monthly fee, billed per user and device, not per ticket
1 flat monthly fee, billed per user and device, not per ticket

What's included

What you get.

  1. 24/7 monitoring

    Network and server monitoring around the clock.

  2. Unlimited help desk

    Remote and on-site support with no per-ticket meter.

  3. Patch and endpoint management

    Updates and endpoint hardening kept current across every device.

  4. Backup monitoring and recovery testing

    Backups that are watched and proven, not just scheduled.

  5. Microsoft 365 administration

    Licensing, security, and day-to-day administration handled.

  6. Quarterly roadmap reviews

    A technology plan revisited every quarter, with security awareness training.

What sets it apart

  • Flat-rate, per-user pricing day-to-day support costs the same every month; projects are scoped and quoted separately, so nothing shows up as a surprise
  • Scales with you as you grow add a location or 50 seats without renegotiating the contract
  • Specialists who learn your environment a consistent team assigned to your account, not a random ticket queue
  • One team accountable end to end no "that's a networking issue, call your ISP"

Common questions

Managed IT, answered.

What's included in NBIT's managed IT services?
24/7 network and server monitoring, an unlimited help desk with no per-ticket meter, patch and endpoint management, backup monitoring and recovery testing, Microsoft 365 administration, and quarterly technology roadmap reviews.
How is managed IT priced?
A flat monthly fee, billed per user and device rather than per ticket, so day-to-day support costs the same every month. Larger projects are scoped and quoted separately, so nothing shows up as a surprise.
Will NBIT replace our internal IT team?
If you have no internal IT, we run everything end to end. If you have an internal team, our co-managed model backs them up instead of replacing them.
How does NBIT prioritize support requests?
By business impact, not by when the ticket arrived. A business-down issue is triaged ahead of routine requests, with engineers on shift around the clock.

More of what we do

Talk to an NBIT specialist.

Schedule a 30-minute discovery call. We'll review your current environment and tell you exactly what we'd do differently. No obligation.

Book a discovery call or call (888) 816-6248