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Fully managed IT for your business

The IT department that never says "that's not our system."

Fully managed IT means one team owns your whole environment, network, endpoints, cloud, and vendors, monitored around the clock on a flat monthly fee, so problems get prevented and there's one number to call when something breaks.

Book a discovery call or call (888) 816-6248
  • 24/7 monitoring
  • Flat per-user pricing, not per ticket
  • One team accountable end to end

One team owns all of it

When your network, endpoints, cloud, and vendor relationships are all one team's responsibility, there's no finger-pointing and no gap between systems. We learn your operation, prevent the problems we can, and own the fix for the ones we can't, on a flat monthly fee instead of a meter that runs every time you call.

The problem

What break-fix and generic MSPs get wrong.

Most IT providers never learn your operation

Generic MSPs have no real grasp of the systems your business runs on, or the difference between an outage that costs thousands an hour and a minor inconvenience. Everything gets treated the same.

Break-fix support shows up after the damage

By the time a reactive provider responds, the outage has already happened and the cost is already counted. You're paying to clean up problems that monitoring should have caught first.

Hourly billing punishes you for needing help

When every call has a meter running, problems get hidden instead of reported, and small issues grow into big ones because nobody wants to start the clock.

Vendor finger-pointing wastes your time

When the network, the ISP, the software vendor, and the hardware are all someone else's department, a single problem turns into three phone calls and no owner.

What's included

What fully managed IT includes.

24/7 monitoring

Network and server monitoring around the clock, so issues are caught and often resolved before your team notices them.

Unlimited help desk

Remote and on-site support with no per-ticket meter, so people actually report problems instead of working around them.

Patch and endpoint management

Updates and endpoint hardening kept current across every device, on a schedule with someone accountable for it.

Backup monitoring and recovery testing

Backups that are watched and proven, not just scheduled, so recovery is a known quantity rather than a hope.

Business continuity

Microsoft 365 administration

Licensing, security hardening, and day-to-day administration handled, so your tenant is managed rather than drifting.

Cloud & Microsoft 365

Quarterly roadmap reviews

A technology plan revisited every quarter, plus security awareness training, so IT is planned instead of improvised.

Who this is for

Who fully managed IT is built for.

  • Businesses with no internal IT that need a full department, not a break-fix number
  • Companies tired of reactive support and surprise hourly bills
  • Organizations juggling multiple IT and telecom vendors with no single owner
  • Growing businesses that need IT to scale with new seats and locations

How it works

How moving to NBIT works.

  1. Assess the current environment

    We document your network, endpoints, cloud, vendors, and the systems your business actually runs on, then flag the biggest risks and quick wins.

  2. Stabilize and secure

    We put monitoring, patching, backup, and core security in place first, so the fires stop before we optimize anything else.

  3. Transition without disruption

    We take over from your current provider on a planned handoff, so support is continuous and nothing falls through the cracks.

  4. Manage and improve

    Day-to-day support runs on a flat fee, and quarterly roadmap reviews keep the environment moving forward instead of drifting.

Common questions

Managed IT, answered.

What's included in NBIT's managed IT services?
24/7 network and server monitoring, an unlimited help desk with no per-ticket meter, patch and endpoint management, backup monitoring and recovery testing, Microsoft 365 administration, and quarterly technology roadmap reviews. In short, the functions of a full internal IT department, delivered as one service.
How is managed IT priced?
A flat monthly fee, billed per user and device rather than per ticket, so day-to-day support costs the same every month no matter how many times you call. Larger projects are scoped and quoted separately, so nothing shows up as a surprise on the invoice.
Will NBIT replace our internal IT team?
It depends on what you have. If you have no internal IT, we run everything end to end. If you have an internal team you want to keep, our co-managed model backs them up instead of replacing them.
How does NBIT prioritize support requests?
By business impact, not by when the ticket arrived. A business-down issue is triaged ahead of routine requests, with real engineers on shift around the clock rather than a queue that waits until morning.
How does the transition from our current provider work?
We start with an assessment, stabilize and secure the environment, then take over on a planned handoff so support stays continuous. The goal is a transition your team barely feels, not a disruptive rip-and-replace.

Related resources and services

Talk to an NBIT specialist.

Schedule a 30-minute discovery call. We'll review your current environment, tell you exactly what we'd do differently, and show you what fully managed IT would look like for your business. No obligation.

Book a discovery call or call (888) 816-6248