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Food & beverage IT specialists since 2006

IT and cybersecurity for food and beverage manufacturers.

NBIT provides IT services for food and beverage manufacturers: managed IT and cybersecurity that protect production uptime, keep cold-chain and traceability data flowing, support the ERP that runs the plant, and keep you ready for the customer, retailer, and insurer audits that now come with every contract.

Book a discovery call or call (888) 816-6248
  • Food & beverage IT since 2006
  • On-site in production and cold storage
  • Fully managed or co-managed

What's covered

What food and beverage IT support includes.

Food and beverage IT support is managed IT and cybersecurity built around production, food safety, and traceability instead of an office. It covers 24/7 monitoring, a help desk that triages by production impact, ERP and production-system support, the networks behind sensors and cold storage, OT and IT segmentation, tested backups, and the documented controls customers and auditors ask for.

For a processor or co-manufacturer, the question is not whether the email works. It is whether a network failure at 2 a.m. breaks temperature logging, stops a line, or leaves a lot without traceability records. NBIT prioritizes the work that protects product, schedule, and audit readiness first.

The problem

What puts food and beverage operations at risk.

A midnight outage is a food safety event

When a server or switch fails in a plant or distribution center, the line can stop, temperature records can go dark, and the documentation trail you rely on for food safety breaks with it.

Traceability is moving from paper to data

FSMA Section 204 requires key tracking data for foods on the FDA's Food Traceability List, retrievable quickly when FDA asks. That data lives in your ERP, scanners, and networks, so it is only as reliable as the IT underneath it.

Cold chain has no tolerance for blind spots

Sensors, refrigeration controls, and monitoring platforms depend on connectivity. A dropped network means readings that never reach the people watching them.

Customer and retailer security audits gate the business

Large retailers, brand owners, and co-packing customers send security questionnaires and expect evidence: MFA, backups, segmentation, incident response. Cyber insurers ask the same questions at renewal.

Plant systems were never meant to share a network

HMIs, PLCs, and line controls increasingly connect to business systems and vendor remote access. Without segmentation, a phished laptop in the office can reach the processing floor.

Legacy equipment can't be patched on demand

Processing and packaging equipment often runs older software that can't be updated without the OEM. It has to be protected in place, not forced through office-style patching.

What's included

Managed IT services for food and beverage manufacturers.

ERP and production system support

Day-to-day support for the infrastructure behind Aptean, Infor, SAP, and Microsoft Dynamics: servers, integrations, connectivity, and access that keep orders, lots, and inventory moving.

Traceability data infrastructure

Reliable networks, scanners, label printers, and backups behind the lot and shipment data your traceability program depends on, so records can be produced when a customer or FDA asks.

Cold chain and sensor network reliability

Monitoring and redundancy for the wireless, switching, and connectivity that carry temperature and equipment data, with alerts triaged as production-critical.

Audit and questionnaire readiness

Documented controls and evidence for customer security questionnaires, retailer requirements, and cyber-insurance renewals, maintained year-round instead of assembled the week before.

Manufacturing cybersecurity

Cybersecurity stack

Endpoint detection and response, identity protection and MFA, email security, monitoring, and an incident response plan that treats a stopped line differently from a locked inbox.

Recovery you have actually tested

Recovery objectives per system, protected backup copies, documented restore steps, and scheduled restore tests.

Business continuity

Production-priority help desk, fully managed or co-managed

24/7 monitoring and engineers on shift, triaging by what an outage costs the plant. Available fully managed or as a co-managed partner to your internal IT team.

Co-managed IT

In the field

On-site in a client's cold-storage facility. We know food production because we work in it, not just around it.

An NBIT engineer in cold-storage PPE and a safety harness inside a food-production warehouse, holding a temperature gauge
An NBIT engineer in cold-weather gear inside a client's frozen-storage warehouse

No matter how hot or cold it gets, Brad is there to keep the floor moving.

Food safety & compliance

The IT behind food safety and compliance programs.

NBIT does not certify food safety programs. We maintain the IT controls and records those programs depend on, and help you produce evidence when an auditor, customer, or FDA asks.

FSMA 204 traceability
Reliable capture, retention, and retrieval of the key data elements and critical tracking events your traceability program records across receiving, production, and shipping. FDA will not enforce the rule before July 20, 2028, and the requirements themselves are unchanged.
21 CFR Part 11
Governance of electronic records and signatures where they apply, including access control, audit trails, and validated backups.
SQF, BRCGS, and other GFSI-benchmarked schemes
Document control, records retention, and system access that hold up during certification audits.
Customer and insurer security requirements
MFA, EDR, backups, segmentation, and incident response, documented and evidenced.

Who this is for

Who this is built for.

  • Food and beverage processors and manufacturers with one or more plants
  • Co-manufacturers and co-packers answering customer security questionnaires
  • Cold storage and food distribution operations where temperature data is product data
  • Plants running ERP, scanners, label printing, and sensor networks across shifts
  • Internal IT teams that need a co-managed partner with food production context

How we work

How NBIT works in a food and beverage environment.

Onboarding a food and beverage operation is not a generic cleanup. We start where an outage would hurt production, food safety, or an audit, and work outward from there, coordinating with your operations team and equipment vendors so nothing on the floor is a surprise.

  1. Review the environment

    We map the network layout, remote access, ERP and MES dependencies, critical assets, and the places where an outage would hurt most.

  2. Identify what can break production

    We surface the real exposure: segmentation gaps, unsupported systems, remote-access holes, weak or untested backups, and support bottlenecks that turn a small issue into a stopped line.

  3. Prioritize by operational impact

    The goal is not a generic cleanup. It is reducing downtime and business risk, so the work is ordered by what protects production first.

  4. Build the roadmap

    You get a clear plan: what gets fixed first, what can wait, and what needs coordination with your equipment vendors or operations team.

Pricing

How food and beverage IT support is priced.

Support runs on a flat, predictable model, scoped around what your operation actually runs, from the front office to the processing floor and cold storage, so the invoice does not move every time the plant needs help.

  • A flat monthly rate per user, so support costs are predictable and nobody hesitates to call when the line is at risk.
  • Fully managed or co-managed: we run IT end to end, or back up your internal team with tooling, depth, and after-hours coverage.
  • Production, cold-storage, and OT scope defined during the assessment, so what's covered on the production side is never a surprise.
  • Projects such as network segmentation, ERP migrations, or a new site are quoted separately, with scope agreed before work starts.

Common questions

Food and beverage IT questions, answered.

Does NBIT understand food and beverage production, not just office IT?
Yes. Food and beverage has been our deepest specialty since 2006. We support the plant-floor networks, the systems that run in production and cold-storage environments, and the ERP platforms that tie it all together.
Which ERP and production systems do you support?
Aptean, Infor, SAP, and Microsoft Dynamics, supported day to day, alongside the devices and equipment on the floor.
Can you help with FSMA and food-safety recordkeeping?
We keep the IT side audit-ready: traceability data, documented controls, and records you can produce quickly when a customer or the FDA asks.
Do you work on the plant floor or just the front office?
Both. Most MSPs stop at the office door; our engineers work in production and cold-storage environments and support the networks and systems around your equipment, coordinating with your OEMs on the controls themselves.
What are IT services for food and beverage manufacturers?
IT services for food and beverage manufacturers are managed IT and cybersecurity built around production and food safety: 24/7 monitoring, a production-priority help desk, ERP and production system support, cold chain and sensor network reliability, OT and IT segmentation, tested backups, and documented controls for audits, delivered fully managed or co-managed.
How does IT support FSMA 204 traceability?
Traceability depends on capturing and retrieving key data reliably across receiving, production, and shipping. NBIT keeps the ERP infrastructure, scanners, label printing, networks, and backups behind that data reliable and recoverable, so records can be produced quickly when FDA or a customer asks. Your food safety team owns the traceability plan; we keep the systems underneath it dependable.
Can you help us pass a customer or retailer security audit?
Yes. We help you answer security questionnaires accurately, close the gaps they expose (MFA, endpoint protection, backups, segmentation, incident response), and keep evidence current so the next audit is not a scramble.
How is IT support for food and beverage manufacturers priced?
Most clients pay a flat monthly rate per user covering help desk, monitoring, security, and planning. Production, cold-storage, and OT scope is defined during the initial assessment, and projects such as segmentation or a new facility are quoted separately.

Related resources

For food and beverage IT leaders.

Food and beverage IT support near you

Let's talk about your food and beverage operation.

Schedule a 30-minute discovery call. We'll ask about your environment, your compliance requirements, and your current IT model, then tell you honestly whether and how we can help.

Book a discovery call or call (888) 816-6248