Managed IT & cybersecurity · Austin metro
Managed IT services in Austin.
NBIT serves Austin with a dedicated engineer based right here in the metro, responsive support that doesn't leave you waiting for days, and meeting space on Congress Avenue downtown when you want to meet in person.
Meeting space on Congress Avenue (by appointment)
600 Congress Ave, 14th FloorAustin, TX 78701Austin's growth has outpaced most IT providers' bench depth. Downtown professional firms and Round Rock manufacturers hit the same wall: IT that breaks as they scale. NBIT brings 20+ years of operational discipline to a market full of startups.
Serving
Austin · Round Rock · Cedar Park · Georgetown · San Marcos · Pflugerville
- in business, since 2006
- 20+yrs in business, since 2006
- client retention rate
- 97% client retention rate
- client satisfaction, measured on every ticket
- 99.8% client satisfaction, measured on every ticket
- real engineers on shift, day and night
- 24/7 real engineers on shift, day and night
- businesses supported across the US
- 100+ businesses supported across the US
- metros with local NBIT engineers, in Texas and California
- 6 metros with local NBIT engineers, in Texas and California
What we do in Austin
The coverage modern IT needs, whether that's full-service or built around the team you already have.
Managed IT
We own your technology end to end, so one team is accountable for all of it.
Co-Managed IT
Depth, tooling, and after-hours coverage behind the internal team you already have.
Cybersecurity
Layered defense and 24/7 monitoring built for operations that can't pause to recover.
IT/OT Convergence
Segmentation that keeps a phished laptop from ever reaching your operational systems.
Cloud Computing
Azure and Microsoft 365, migrated around your ERP instead of a generic timeline.
Business Continuity
A backup and recovery plan that gets tested, not just written down.
Industries we serve in the Austin area: Food & Beverage, Manufacturing, Logistics & Distribution, Professional Services, Construction, Nonprofits.
AI Services · Austin
Thinking about AI in Austin? Start on solid ground.
Your staff are already using AI, sanctioned or not. NBIT helps fast-growing Austin firms and manufacturers adopt it safely on Microsoft 365: we deploy Copilot with real governance and guardrails, so you get the productivity without leaking company or client data. The free assessment scores your readiness in minutes.
Managed IT in Austin, in depth
Managed IT services in Austin
NBIT delivers fully managed IT services to Austin businesses with a dedicated engineer based right here in the metro: 24/7 monitoring, an unlimited help desk, patching, backup, and Microsoft 365 management, all handled by NBIT's own team. One group owns your technology end to end, so nothing breaks as you grow.
Austin's growth outpaces most providers' bench depth. Downtown professional firms and Round Rock manufacturers hit the same wall: IT that breaks as they scale. NBIT brings 20+ years of operational discipline to a market full of fast-moving companies, with a local engineer close enough to show up.
If you already have internal IT, our co-managed model adds depth, tooling, and after-hours coverage behind the team you have.
IT support for Austin businesses
Austin IT support from NBIT is a live help desk staffed by engineers, not a call center reading scripts. Routine issues are resolved remotely in minutes; anything that needs hands on hardware is handled on-site by your local NBIT engineer. Your team reaches the same people who already know your environment.
Growing companies feel IT friction first at the help desk: slow onboarding, tickets that vanish, no one accountable. Our desk runs 24/7 and the same team owns your environment, so support scales with you instead of falling behind.
Cybersecurity and compliance support
Every NBIT managed IT plan in Austin includes layered cybersecurity: endpoint detection and response, email and phishing defense, multi-factor authentication, and around-the-clock monitoring. For professional firms and manufacturers we add the controls and documentation cyber-insurers and clients now expect, so security is built in rather than bolted on.
Ransomware targets fast-growing Austin firms because their defenses often haven't caught up to their size. NBIT builds defense in layers so a single phished password can't reach your critical systems or your backups.
Backup, disaster recovery, and 24/7 monitoring
NBIT protects Austin businesses with backups that are monitored and recovery that is tested, not just configured and forgotten. We design backup architecture around real recovery targets, verify restores on a schedule, and monitor networks and servers around the clock so failures surface before they become outages.
A backup you have never restored is a hope, not a plan. Our business continuity work starts from how long your operation can be down and how much data it can afford to lose, then builds to those numbers.
IT consulting and strategic planning for Austin businesses
Beyond day-to-day support, NBIT provides IT consulting for Austin businesses: a technology roadmap, budgeting, lifecycle planning, and fractional CIO guidance that ties IT decisions to what the business is trying to do. It is available fully managed or as a co-managed partner to an internal team.
Fast growth is where IT decisions get expensive: tools bought last year that don't fit this year, security gaps that open as you scale, infrastructure that can't add users or sites cleanly. Good IT consulting gets ahead of that with a plan your leadership can actually sign off on.
How local support works in Austin
NBIT serves Austin with a dedicated engineer based right here in the metro, backed by a 24/7 engineering team on shift. Most issues are resolved remotely the moment they are reported; when something needs hands on site, your local NBIT engineer handles it, never a subcontractor. We also keep meeting space on Congress Avenue for when you want to sit down face to face.
A local engineer plus a 24/7 team is the combination that matters: fast on-site response when hardware fails, and senior depth on call the rest of the time. Austin, Round Rock, Cedar Park, Georgetown, and San Marcos all get the same coverage.
Common questions
Managed IT in Austin, answered.
- Do you have IT engineers in Austin?
- Yes. NBIT has a dedicated engineer based in the Austin area, backed by a 24/7 engineering team on shift. We also keep meeting space on Congress Avenue (by appointment) for when you want to meet in person.
- Where is NBIT located near Austin?
- Meeting space on Congress Avenue (by appointment), at 600 Congress Ave, 14th Floor, Austin, TX 78701. On-site visits come from an NBIT engineer who lives in the area.
- What areas around Austin does NBIT cover?
- We cover Austin, Round Rock, Cedar Park, Georgetown, San Marcos, and Pflugerville.
- How does NBIT handle on-site work in Austin?
- Your on-site visits come from an NBIT engineer based in the Austin area, not one dispatched from another region. The 24/7 team handles everything remote.
- Which industries does NBIT support around Austin?
- NBIT serves six industries. The ones most relevant to the Austin area: Professional Services, Manufacturing, Construction.
- What managed IT services do Austin businesses need most?
- Fast-growing Austin companies need 24/7 monitoring, a help desk that keeps up with onboarding, layered cybersecurity, and tested backups, plus infrastructure built to scale. NBIT bundles these into one fully managed plan so a single team is accountable for all of it.
- Do you provide IT support and IT consulting in Austin?
- Yes. NBIT provides IT support, managed IT services, and IT consulting in Austin: a 24/7 help desk with a dedicated local engineer, plus strategic IT planning, a technology roadmap, and fractional CIO guidance for companies scaling faster than their systems.
- Do you support fast-growing and professional-services firms in Austin?
- Yes. NBIT is built for Austin's growth: professional practices, Round Rock manufacturers, and companies scaling faster than their systems. We handle security, compliance, and infrastructure that adds users and sites without breaking, backed by a local engineer.
- How fast can NBIT respond to Austin IT issues?
- Remote issues are picked up by our 24/7 support desk as soon as they are reported, which resolves most problems in minutes. When an issue needs someone on site, your dedicated Austin engineer handles it, not someone dispatched from another region.
- Can NBIT help my Austin business adopt AI safely?
- Yes. NBIT helps Austin businesses roll out AI, including Microsoft 365 Copilot, with governance and guardrails so staff get the productivity gains without exposing company or client data. We start with an AI readiness assessment, then build the policies and controls around it.
Also serving nearby
Talk to an IT specialist serving Austin.
Schedule a 30-minute discovery call. We'll review your environment and tell you honestly whether we're the right fit. No pressure.